Cleaning Equipment Repair

Keeping your cleaning equipment fleet reliable & efficient, covering all leading brands.


Putting our customers needs before anything else is a vital part of how we think at NWCE, so delivering first class cleaning equipment repair service is in our DNA. Taking good care of your cleaning machines protects the long term value of your cleaning operation. We guarantee you will have complete confidence in our ability to ensure consistency in machine performance, safety and affordability to keep your business running smoothly. We believe this is the best strategy for developing long term strong partnerships with likeminded companies. 

Our service team cover every aspect of cleaning equipment repair and servicing, helping to maintain the health of your machines with routine maintenance plans, and the ability to react quickly if you encounter unexpected problems. We are here to provide a professional service, with 24/48 hour guaranteed response times on emergency breakdown cover, and workshop repairs carried out in our authorised main dealer workshop.

We deliver complete transparency in protecting the investment you make on your cleaning equipment with accurate fleet management reporting designed to keep you lean and efficient.

For a cleaning machine repair quote, call now on 01942 466258.

Advantages of Cleaning Equipment Repair with NWCE

Machine Performance – Routine Service Intervals from a team of experienced service technicians experienced in keeping optimum machine performance over time with rapid response when called upon.
 
Safety & Compliance – Our service team are equipped with the latest tools and diagnostic equipment to ensure your machine meets operational compliance, with staff training programs designed to keep them safe.
 
Cost Of Ownership  – Having a service plan designed exactly for your needs helps save time and costs. Protecting your machine with preventative maintenance reduces the risk of high unexpected repair charges and helps keep you in control of your cleaning costs.
cleaning equipment repair

Rapid Response

If your cleaning equipment develops a fault, one simple call is all you need to do. Our service team will get your machine back up and running in no time, so there is no need to worry. Call our service team now – 01942 466258

Our aim is to respond to emergency breakdowns within 24 hours. This is because we want to get every machine working, and back to you as soon as possible.  We want to help you to keep your cleaning operation running smoothly.

Our engineers posses the ability and experience to quickly find faults with equipment. They also know how to fix these problems quickly. This is because our technicians are fully trained at repairing all types of cleaning equipment. Due to this, we can get your machine back to you in no time. If additional spare parts are required, we work with leading global part supplies to guarantee speedy deliveries. This helps us if we have any non-stocked spare parts, which results in us keeping the machine downtime to a minimum.

Cleaning Equipment Rapid Response

Our Service Plans

You're in good hands... Let NWCE take control

Our service plans offer 3 levels of maintenance to help you choose the right service plan that best fits your needs.
 
Having a service plan that is best suited to the machine and the demands of the application at a fixed price, with easy monthly payments keeps you in complete control.
Cleaning Equipment Repairs Eco Service

Eco Service

This plan covers simple machine inspections to make sure your machine is operating correctly and in good condition. If we find any cleaning equipment parts or repairs that are needed, we provide a separate repair estimate. Eco service helps to guarantee maximum efficiency and consistent performance, designed for machines with low use in light cleaning conditions.
 
WHAT IT COVERS
 
  • 2 to 4 inspection visits per year
  • Covers standard machine warranty on new equipment
  • Based on 250/500 hours machine usage per year
  • Service plans from 1 to 3 years at a fixed rate
  • 5% discount on all additional repairs
  • Simple fixed cost monthly payment plan
  • Guaranteed emergency response time of 48/72 hours*c

Smart Service

Includes routine service intervals by our qualified service technicians to inspect and ensure optimum machine performance and efficiency on every visit. Each service covers checks on all serviceable spare parts and wear and tear parts designed to offer fixed cost servicing.
 
WHAT IT COVERS
 
  • 2 to 4 routine services per year
  • Covers standard warranty and extended warranty options on new equipment
  • Check on parts subject to wear, splash guards, filters, brakes, wheels, motors, and electrical components
  • Based on 250/500 hours machine usage per year
  • Service plans from 1 to 3 years at a fixed rate
  • 10% discount on all additional repairs
  • Simple fixed cost monthly payment plan
  • Guaranteed emergency response time of 24/48 hours 
Cleaning Equipment Repairs Service Plans
Cleaning Equipment All Inclusive Repairs

All-Inclusive Breakdown Cover

With our complete package we’ve got you completely covered. Complete cover allows you to focus on your business and let us take care of everything for you. Covers up to 4 routine services a year, guaranteed breakdown response times, replacement of all wear and tear items, and ensures your’e machine operates to its optimum efficiency and guarantees maximum uptime.
 
WHAT IT COVERS
 
  • Up to 4 routine services per year
  • Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan
  • Check on all parts subject to wear (AS SMART SERVICE)
  • Check and replacement of main consumables such as squeegees, rubber skirts and brushes
  • Covers the replacement of 1 new set of batteries within the warranty period
  • Unlimited hours usage per year
  • Replacement machine in the event of machine downtime exceeding 3 days. (On request)
  • Service plans from 1 to 5 years at a fixed rate
  • 20% discount on any work outside the scope of the agreement
  • Simple fixed cost monthly payment
  • Guaranteed emergency response time of 24 hours
BENEFITS FROM NWCE SERVICE PLANS
 
  • Customised service plans bespoke to your exact needs
  • Maximum machine performance & efficiency
  • Fixed cost servicing and complete transparency
  • Maximum machine uptime and reduction of unexpected faults
  • Keeps your machinery safe and compliant
  • Helps you maintain control of costs
Cleaning Equipment All Inclusive Repairs

All-Inclusive Breakdown Cover

With our complete package we’ve for you completely covered. Complete cover allows you to focus on your business and let us take care of everything for you. Covers up to 4 routine services a year, guaranteed breakdown response times, replacement of all wear and tear items, and ensures your’e machine operates to its optimum efficiency and guarantees maximum uptime.
 
WHAT IT COVERS
 
  • Up to 4 routine services per year
  • Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan
  • Check on all parts subject to wear (AS SMART SERVICE)
  • Check and replacement of main consumables such as squeegees, rubber skirts and brushes
  • Covers the replacement of 1 new set of batteries within the warranty period
  • Unlimited hours usage per year
  • Replacement machine in the event of machine downtime exceeding 3 days. (On request)
  • Service plans from 1 to 5 years at a fixed rate
  • 20% discount on any work outside the scope of the agreement
  • Simple fixed cost monthly payment
  • Guaranteed emergency response time of 24 hours
  • BENEFITS FROM NWCE SERVICE PLANS
     
    • Customised service plans bespoke to your exact needs
    • Maximum machine performance & efficiency
    • Fixed cost servicing and complete transparency
    • Maximum machine uptime and reduction of unexpected faults
    • Keeps your machinery safe and compliant
    • Helps you maintain control of costs

Inspections per Year

Covers and Warranty

Discount

Service Plan

Guaranteed Emergency Response

Check on Parts

Machine Hours per Year

Eco Service

Cleaning Equipment Repairs Eco Service

2-4 Inspections per year

Covers standard machine warranty and extended warranty on new equipment

5%

1-3 years at a fixed rate

24-48 hours

Check on parts subject to wear, splash guards, filters, brakes, wheels, motors, and electrical components

250/500

Smart Service

2-4 Services per year

Covers standard machine warranty on new equipment

10%

1-3 years at a fixed rate

24-48 hours

250/500

All Inclusive

4 Services per year

Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan

20%

1-5 years at a fixed rate

24-48 hours

Check and replacement of main consumables such as squeegees, rubber skirts and brushes

Unlimited hours

Rapid Response

Cleaning Equipment Rapid Response

If your cleaning equipment develops a fault, one simple call is all you need to do. Our service team will get your machine back up and running in no time, so there is no need to worry. Call our service team now – 01942 466258.

Our aim is to respond to emergency breakdowns within 24 hours. This is because we want to get every machine working, and back to you as soon as possible.  We want to help you to keep your cleaning operation running smoothly.

Where We Service

If you’re based in the North of England, then we have you covered. We guarantee delivery anywhere across the north west within 24 hours. Being a local family business means that if you’re in the North West, we’re just down the road. Our innovative cleaning machines and complete service offering means we are ready to react to any sales, service, hire or parts enquiry quickly, and make sure you’re totally satisfied with our service. 

 

How to Find Us

You can find us just off Wallgate, the main route into Wigan. Turn off Wallgate into Wilcock Street between Savoy Timber and Corkhills VW garage until you get to the end of the road with Stoneacre Garage facing you. Go straight across the junction onto York Street keeping left as you come round a right hand bend past MotorStart. When you pass you will see Pier Aquatics on your left, immediately turn into Appleton Street as you see Tack Thai Foods in front of you before the one way system starts. (If you enter the one way system you have gone too far.)  You will find our premises to the rear on the right hand side. We look forward to seeing you soon. 

Service / Repair Form