Rapid Response
If your cleaning equipment develops a fault, one simple call is all you need to do. Our service team will get your machine back up and running in no time, so there is no need to worry. Call our service team now – 01942 834132.
Our aim is to respond to emergency breakdowns within 24 hours. This is because we want to get every machine working, and back to you as soon as possible. We want to help you to keep your cleaning operation running smoothly.
Our engineers posses the ability and experience to quickly find faults with equipment. They also know how to fix these problems quickly. This is because our technicians are fully trained at repairing all types of cleaning equipment. Due to this, we can get your machine back to you in no time. If additional spare parts are required, we work with leading global part supplies to guarantee speedy deliveries. This helps us if we have any non-stocked spare parts, which results in us keeping the machine downtime to a minimum.
Cleaning Equipment Service & Repair
Keeping your cleaning fleet reliable & efficient
Advantages of periodic maintenance
Rapid Response
If your cleaning equipment develops a fault, one simple call is all you need to do. Our service team will get your machine back up and running in no time, so there is no need to worry. Call our service team now – 01942 834132.
Our aim is to respond to emergency breakdowns within 24 hours. This is because we want to get every machine working, and back to you as soon as possible. We want to help you to keep your cleaning operation running smoothly.
Our engineers posses the ability and experience to quickly find faults with equipment. They also know how to fix these problems quickly. This is because our technicians are fully trained at repairing all types of cleaning equipment. Due to this, we can get your machine back to you in no time. If additional spare parts are required, we work with leading global part supplies to guarantee speedy deliveries. This helps us if we have any non-stocked spare parts, which results in us keeping the machine downtime to a minimum.
Our Service Plans
You're in good hands... Let NWCE take control
Eco Service
- 2 to 4 inspection visits per year
- Covers standard machine warranty on new equipment
- Based on 250/500 hours machine usage per year
- Service plans from 1 to 3 years at a fixed rate
- 5% discount on all additional repairs
- Simple fixed cost monthly payment plan
- Guaranteed emergency response time of 48/72 hours*
Routine Service and Repairs
Our service plans give you complete control of your cleaning equipment maintenance. The plans are designed to lower the cost of ownership and prolong the life of your equipment.
There are numerous benefits to using a service plan:
- Control your maintenance budgets with a simple fixed cost monthly payment plan
- Lower the risk of major breakdowns with routine pre-scheduled service visits
- Reduce machine downtime and keep your equipment operating at peak performance
- Significantly increase the life expectancy of your cleaning equipment
- Improve the cleanliness of your facility and maintain hygiene standards
Smart Service
- 2 to 4 routine services per year
- Covers standard warranty and extended warranty options on new equipment
- Check on parts subject to wear, splash guards, filters, brakes, wheels, motors, and electrical components
- Based on 250/500 hours machine usage per year
- Service plans from 1 to 3 years at a fixed rate
- 10% discount on all additional repairs
- Simple fixed cost monthly payment plan
- Guaranteed emergency response time of 24/48 hours
Workshop Repairs and Overhauls
If your machine needs a major repair, we have a purpose built workshop ready and waiting. This workshop consists of all the latest tools and equipment, designed to carry out extensive repairs and machine refurbishments.
When you have an ageing machine, refurbishing it can be a cheaper alternative than replacing it. We provide free machine evaluations. Our refurbishment program has gained a solid reputation thanks to the quality of our work. We completely strip and rebuild machines, replacing all worn parts. Also, we recondition all major components and fit new batteries and chargers into the machine.
All complete rebuilds come with full warranty terms to insure the quality of workmanship.
We repair all leading machine brands. Including; Karcher, Lavor, Fimap, Tennant, Dupreco, Cleanfix, ICE, I-mop and many more! If you have a faulty machine, we can fix it.
We source genuine parts and universal parts for all leading brands, saving up to 70% off direct manufacturer prices.
For advice and support, please call us on: 01942 834132. Or alternatively, fill in the service request form below.
All-Inclusive Breakdown Cover
- Up to 4 routine services per year
- Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan
- Check on all parts subject to wear (AS SMART SERVICE)
- Check and replacement of main consumables such as squeegees, rubber skirts and brushes
- Covers the replacement of 1 new set of batteries within the warranty period
- Unlimited hours usage per year
- Replacement machine in the event of machine downtime exceeding 3 days. (On request)
- Service plans from 1 to 5 years at a fixed rate
- 20% discount on any work outside the scope of the agreement
- Simple fixed cost monthly payment
- Guaranteed emergency response time of 24 hours
BENEFITS FROM NWCE SERVICE PLANS
- Customised service plans bespoke to your exact needs
- Maximum machine performance & efficiency
- Fixed cost servicing and complete transparency
- Maximum machine uptime and reduction of unexpected faults
- Keeps your machinery safe and compliant
- Helps you maintain control of costs
All-Inclusive Breakdown Cover
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Eco Service
- 2 to 4 inspection visits per year
- Covers standard machine warranty on new equipment
- Based on 250/500 hours machine usage per year
- Service plans from 1 to 3 years at a fixed rate
- 5% discount on all additional repairs
- Simple fixed cost monthly payment plan
- Guaranteed emergency response time of 48/72 hours*
Routine Service and Repairs
Our service plans give you complete control of your cleaning equipment maintenance. The plans are designed to lower the cost of ownership and prolong the life of your equipment.
There are numerous benefits to using a service plan:
- Control your maintenance budgets with a simple fixed cost monthly payment plan
- Lower the risk of major breakdowns with routine pre-scheduled service visits
- Reduce machine downtime and keep your equipment operating at peak performance
- Significantly increase the life expectancy of your cleaning equipment
- Improve the cleanliness of your facility and maintain hygiene standards
Smart Service
- 2 to 4 routine services per year
- Covers standard warranty and extended warranty options on new equipment
- Check on parts subject to wear, splash guards, filters, brakes, wheels, motors, and electrical components
- Based on 250/500 hours machine usage per year
- Service plans from 1 to 3 years at a fixed rate
- 10% discount on all additional repairs
- Simple fixed cost monthly payment plan
- Guaranteed emergency response time of 24/48 hours
Workshop Repairs and Overhauls
If your machine needs a major repair, we have a purpose built workshop ready and waiting. This workshop consists of all the latest tools and equipment, designed to carry out extensive repairs and machine refurbishments.
When you have an ageing machine, refurbishing it can be a cheaper alternative than replacing it. We provide free machine evaluations. Our refurbishment program has gained a solid reputation thanks to the quality of our work. We completely strip and rebuild machines, replacing all worn parts. Also, we recondition all major components and fit new batteries and chargers into the machine.
All complete rebuilds come with full warranty terms to insure the quality of workmanship.
We repair all leading machine brands. Including; Karcher, Lavor, Fimap, Tennant, Dupreco, Cleanfix, ICE, I-mop and many more! If you have a faulty machine, we can fix it.
We source genuine parts and universal parts for all leading brands, saving up to 70% off direct manufacturer prices.
For advice and support, please call us on: 01942 834132. Or alternatively, fill in the service request form below.
All-Inclusive Breakdown Cover
- Up to 4 routine services per year
- Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan
- Check on all parts subject to wear (AS SMART SERVICE)
- Check and replacement of main consumables such as squeegees, rubber skirts and brushes
- Covers the replacement of 1 new set of batteries within the warranty period
- Unlimited hours usage per year
- Replacement machine in the event of machine downtime exceeding 3 days. (On request)
- Service plans from 1 to 5 years at a fixed rate
- 20% discount on any work outside the scope of the agreement
- Simple fixed cost monthly payment
- Guaranteed emergency response time of 24 hours
- BENEFITS FROM NWCE SERVICE PLANS
- Customised service plans bespoke to your exact needs
- Maximum machine performance & efficiency
- Fixed cost servicing and complete transparency
- Maximum machine uptime and reduction of unexpected faults
- Keeps your machinery safe and compliant
- Helps you maintain control of costs
Inspections per Year
Covers and Warranty
Discount
Service Plan
Guaranteed Emergency Response
Check on Parts
Machine Hours per Year
Eco Service
2-4 Inspections per year
Covers standard machine warranty and extended warranty on new equipment
5%
1-3 years at a fixed rate
24-48 hours
250/500
Smart Service
2-4 Services per year
Covers standard machine warranty on new equipment
10%
1-3 years at a fixed rate
24-48 hours
250/500
All Inclusive
4 Services per year
Covers standard warranty and includes extended machine warranty of up to 3 years based on the service plan
20%
1-5 years at a fixed rate
24-48 hours
Check and replacement of main consumables such as squeegees, rubber skirts and brushes
Unlimited hours
Rapid Response
Our aim is to respond to emergency breakdowns within 24 hours. This is because we want to get every machine working, and back to you as soon as possible. We want to help you to keep your cleaning operation running smoothly.
Where We Service
If you’re based in the North of England, then we have you covered. We guarantee delivery anywhere across the north west within 24 hours. Being a local family business means that if you’re in the North West, we’re just down the road. Our innovative cleaning machines and complete service offering means we are ready to react to any sales, service, hire or parts enquiry quickly, and make sure you’re totally satisfied with our service.
How to Find Us
You can find us just off Wallgate, the main route into Wigan. Turn off Wallgate into Wilcock Street between Savoy Timber and Corkhills VW garage until you get to the end of the road with Stoneacre Garage facing you. Go straight across the junction onto York Street keeping left as you come round a right hand bend past MotorStart. When you pass you will see Pier Aquatics on your left, immediately turn into Appleton Street as you see Tack Thai Foods in front of you before the one way system starts. (If you enter the one way system you have gone too far.) You will find our premises to the rear on the right hand side. We look forward to seeing you soon.